If you have questions or concerns and would like to speak with a BRITAX representative directly, please call our Consumer Services department at 1-888-427-4829. They can assist in answering questions about warranty coverage and product specifications, as well as technical questions about installation and more.
4140 Pleasant Road
Fort Mill, SC 29708
If calling from outside the USA or Canada: 1-704-409-1699
|Hours of operation:
|Monday - Thursday
||8:30 am - 5:45 pm (ET)
||8:30 am - 4:45 pm (ET)
B-AGILE Stroller Recall
For questions about the B-AGILE stroller recall announced January 30, 2014, visit www.BritaxStrollerRecall.com or contact our Customer Service Department at:
IMPORTANT: Please be sure to include the following information in your email:
- First Name
- Last Name
- Mailing Address
- Phone Number
- Stroller Model Number
- Stroller Batch Number
- Stroller Date of Manufacture
The stroller's model number, batch number, and date of manufacture can be found on the label on the inside of the stroller frame near the right rear wheel.
Questions from members of the media, including blogger inquiries regarding product reviews, should be directed to our media contacts. For product related questions and warranty coverage, as well as technical questions about installation and more, please contact BRITAX Consumer Services at 888-427-4829.
Unsolicited Product Ideas
Britax Child Safety, Inc. does not accept unsolicited ideas from external parties. We appreciate the time and effort involved in creating an idea and we apologize for any disappointment this has caused. We wish you continued success in your future endeavors. Please be assured that any submissions you may have shared have not been and will not be reviewed by anyone involved in product development, and no copies or reproductions will be made.
BRITAX Checking Station
If you live in or around the Fort Mill, South Carolina area and would like to have your car seat installation checked by a certified child passenger safety technician, you may attend one of our free monthly child car seat check events. Click the link below for more information, including when and where the events are scheduled, as well as what you can do to prepare.
BRITAX Checking Station
BRITAX Registry Rewards Program
For questions regarding BRITAX Registry Rewards, please contact the BRITAX Registry Rewards Customer Care Team:
Interested in working for BRITAX? Click on the link below to see which positions are currently available and how to submit your resume for review.